Tag Archives: customer service

We’re Going To Vegas to Accept Another Stevie Award!

Posted on February 16, 2012 | Leave a comment

The students have spoken with their votes. We’ve won the People’s Choice Award for Favorite Customer Service. Read the full announcement here.
eCornell is also a finalist for a second award in the Customer Service Department of the Year category.

 

 

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Posted in Awards, Conferences & Events, customer service, Trends in Corporate Learning, What's New at eCornell

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The People’s Choice

Posted on February 7, 2012 | Leave a comment

We’re currently in first place but still need your vote to win this year’s Stevie Award in the Favorite Customer Service category. If you can spare a moment, please vote for eCornell.

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Posted in Awards, Conferences & Events, customer service, Technology, Trends in Corporate Learning, What's New at eCornell

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eCornell Needs Your Vote!

Posted on January 26, 2012 | Leave a comment

At this point it’s too late to enter the presidential race, but we are in the running for an equally prestigious title. Vote eCornell to win the “People’s Choice Award for Customer Service” in the 2012 Stevie Awards for Sales & Customer Service.

 

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Posted in Trends in Corporate Learning

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eCornell Voted the Most Customer-Friendly Company

Posted on November 14, 2011 | Leave a comment

Technology and business leaders award eCornell the Gold Best in Biz Award for 2011

eCornell has won the Gold for Most Customer-Friendly Company in the Best in Biz Awards, the only US business award judged by the press and industry analysts. Judges awarded us the Gold for high customer satisfaction and helpful, efficient customer support. We attribute our high ratings to a closed-loop service approach. The formula? Elicit feedback from students, measure their satisfaction, respond quickly and effectively, repeat. We rely on student survey data to refine programming and to improve business practices. Continue reading →

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Posted in Trends in Corporate Learning, What's New at eCornell

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