We had the pleasure of sitting down to talk with Hotel Impossible’s Anthony Melchiorri to discuss a variety of topics, including why brand matters to your hotel, how segmenting your customers can help your bottom line, and how to overcome roadblocks to success.
Watch all three videos here.
Anthony’s show, Hotel Impossible, airs Mondays on the Travel Channel. On Monday, 5/30, at 10 pm ET eCornell appears on the show. To learn more about how eCornell can help hoteliers, check out our Hospitality certificates.