Cultivate Strategic Approach to Organizational Management

Learners gain the leadership agility skills needed to operate in complex environments

Great leaders are always looking ahead. They embrace change instead of resisting it, recognizing that the world’s landscape in the 21st century is vastly different from that of previous …

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Customer Service Week Q&A with Cornell Hotelie Grad

In honor of Customer Service Week 2018, Cornell Hotelie grad Kelly To recently spoke with eCornell’s Dani Crino about the value of customer service from the perspective of a recent Cornell Hotel School grad.

Kelly is a 2018 graduate of Cornell’s …

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Empower Your Team Through Servant Leadership

Servant Leadership is fast-becoming a prominent leadership style, and for good reason: It tends to increase trust and collaboration among team members, helps to build coalitions and community, and promotes ethical business practices.

While many leaders use the power of their …

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How to Develop Your Personal Brand (And Live Up to It)

What adjectives would you use to describe yourself? Would your coworkers, friends and families use the same terms?

Pamela Stepp, who teaches leadership assessment at Cornell’s ILR School, joined eCornell’s Chris Wofford for a WebCast focusing on how to develop a …

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