The Micro-Political Skills of Change Leadership

Samuel Bacharach is an eCornell faculty author, Cornell Professor and Director of the Industrial and Labor Relations School’s New York City-based Institute for Workplace Studies. On the Bacharach Blog he discusses The Micro-Political Skills of Change Leadership as it relates to his work with eCornell:

You can write, you can teach, you can lecture, you can train, but in the final analysis the test of your ideas is in the hands of the practitioners.

At this point in my career the highest point of flattery is to hear someone say, “Your leadership model works,” “It makes a difference,” or “It’s of some use.”

On top of that, having put such emphasis on the micro-political skills as an essential aspect of leadership, what is especially flattering is to have a real world political leader make use of my leadership perspective.

Read more here.

Invitation to eCornell’s Cocktail Reception at the HR in Hospitality Conference & Expo

Network with members of the eCornell team, as well as faculty from Cornell University’s School of Hotel Administration and School of Industrial & Labor Relations.

Tuesday, February 28
5:30pm – 8:00pm
Hilton San Francisco – Financial District
750 Kearny Street
San Francisco, CA
RSVP Online

Are you attending this year’s HR in Hospitality Conference & Expo in San Francisco? If so, we invite you to join us for a cocktail reception at the Hilton San Francisco following the conference. Join your peers at the bar, meet eCornell’s Hospitality Group and make connections with faculty and staff from Cornell University’s world-famous School of Hotel Administration and the School of Industrial and Labor Relations.

We’ll provide an open bar for the first hour and appetizers throughout the evening. We hope you’re able to join us for this unique networking opportunity at this year’s HR in Hospitality Conference & Expo.

RSVP Online

Student Success Story: Lizette Odfalk

“The quality of the courses is incomparable. The eCornell instructors are a highlight of the Hospitality Marketing Certificate program, especially their accessibility and input in the discussion forums. The forums are the real gems of the courses. That’s where you see different students’ interpretations, perspectives and applications of what’s learned from the courses. That was a fantastic thing, something that I will carry with me and always remember.”

Lizette Odfalk
Area Manager, Guest Check Inn of America


We’re Going To Vegas to Accept Another Stevie Award!

The students have spoken with their votes. We’ve won the People’s Choice Award for Favorite Customer Service. Read the full announcement here.
eCornell is also a finalist for a second award in the Customer Service Department of the Year category.

 

 

Webinar Alert: Building a Global Talent Management Strategy

Presented by Heidi Spirgi, Co-Founder & President of Knowledge Infusion
HeidiMarch 14, 2012
1:00pm Eastern
Register Online
In today’s marketplace, going global is more necessity than luxury, as businesses regularly find customers, suppliers and partners from all over the map. That broader focus for business requires a global talent management strategy to properly support a global initiative.

We’ll show you what a global talent management strategy consists of, how to build one that delivers measurable business outcomes and how to deploy to a diverse global workforce. During this interactive webinar, Heidi Spirgi, co-founder and president of Knowledge Infusion, will walk you through the process and steps organizations need to go through to build and deploy a global talent management strategy:

  • How to tie your talent management strategy to business initiatives.
  • The importance of developing a long-term talent management strategy to have better business results.
  • How a successful talent management strategy is one designed for the workforce, not the HR department.
  • Why HR departments cannot focus on “go live” when deploying talent management solutions, but rather must focus on user adoption and outputs, ensuring the new system is driving outcomes aligned with the business, not HR goals.

Register now

“Advanced” is the key word in Hospitality Revenue Management.

This isn’t your mother’s Revenue Management program, that’s for sure.

What does eCornell’s new certificate program Advanced Revenue Management: Pricing & Demand Strategies have that other programs don’t?

  1. For starters, this certificate program was developed with one of the world’s leading authorities on Revenue Management, Dr. Chris Anderson from Cornell University’s School of Hotel Administration. He advises leaders at world-renowned hotels, airlines, rental car and tour companies, in addition to consumer goods and financial services firms on how to update, fine-tune and execute their revenue management strategies.
  1. In 2012, knowing how to manage revenue is simply not enough. Since Revenue Management broke into the mainstream years ago, strategies for pricing, inventory and demand manipulation need to be kept current. Knowing the fundamentals will only get you so far in this game. This new program shares advanced pricing and demand strategies.
  1. With the proliferation of mobile technologies, consumer behaviors and purchasing patterns change rapidly from one day to the next. Hospitality 2.0 comes with a whole new set of rules for driving profits and steady growth. And that begins with high-level strategies that more accurately anticipate consumer behaviors.
  1. This is essentially the only advanced Revenue Management program of its kind. If you’re a general manager, revenue and finance manager, operations manager, or a sales or marketing professional with over 3 years of experience working on the financial performance of your organization, this program is most certainly for you.

To learn more about this unique new online certificate program, please go here.

Patrick Imbardelli, CEO, Pan Pacific Hotels Group Recommends Hospitality Certificate Programs @eCornell

“Applicants with a Hospitality Certificate from eCornell undoubtedly command attention and have an advantage when it comes to pursuing a global career in hospitality. Everything else being equal, I would select the job applicant with the Certificate from eCornell.”

Patrick Imbardelli, CEO, Pan Pacific Hotels Group


Cocktail Reception Invitation: eCornell’s HR in Hospitality Post-Conference Reception

Network with members of the eCornell team, as well as faculty from Cornell University’s School of Hotel Administration and School of Industrial & Labor Relations.

Tuesday, February 28
5:30pm – 8:00pm
Hilton San Francisco – Financial District
750 Kearny Street
San Francisco, CA
RSVP Online

Are you attending this year’s HR in Hospitality Conference & Expo in San Francisco? If so, we invite you to join us for a cocktail reception at the Hilton San Francisco following the conference. Join your peers at the bar, meet eCornell’s Hospitality Group and make connections with faculty and staff from Cornell University’s world-famous School of Hotel Administration and the School of Industrial and Labor Relations.

We’ll provide an open bar for the first hour and appetizers throughout the evening. We hope you’re able to join us for this unique networking opportunity at this year’s HR in Hospitality Conference & Expo.

RSVP Online

Student Success Story: Rep. Mike Hubbard

“One of the initiatives that I have put into place here, called the Member Services Division, was a real change [at the Legislature] and required me to put together coalitions, identify opponents, and bring those people together. I’m proud to say that we’ve been able to make it work and it’s been a real success. I’ve learned a great deal through the Change Leadership Program at eCornell. I encourage anyone who is considering a distance-learning program to look very closely at eCornell.”

Rep. Mike Hubbard (R), Speaker, Alabama State Legislature

The People’s Choice

We’re currently in first place but still need your vote to win this year’s Stevie Award in the Favorite Customer Service category. If you can spare a moment, please vote for eCornell.